Create and implement a process to routinely assess your company’s due diligence

• Remember that HRDD doesn’t happen overnight. It is a continuous process, built and improved over time. Iteration is not only about finding successes and areas for improvement but also increasing efficiency and continuing the process of embedding HRDD into your strategy, culture, and operations.
• Reference the KPIs, time-bound goals, and timelines to evaluate the successes and shortcomings of your HRDD program. 
  • Make this review holistic and include both what is and is not working in the program.
  • Use information gathered through complaints, grievances, investigations, and reports as a reality test for the rigor of your program. This outside data is invaluable in terms of ensuring that your program is meeting its goals.
• Double-check that the internal metrics and KPIs you set to assess the effectiveness of your company’s due diligence program match your company’s HRDD goals. 
  • Monitoring and evaluation should be systematic; check that all key indicators function as intended and provide the data needed to evaluate and improve your program. 

Pose critical questions to your internal teams

• Connect internally with those who have supported company HRDD efforts so they can share their perspective on the efficacy of your HRDD program. Ask: 
  • Are there company practices that are getting in the way of improvements? 
  • Are there certain suppliers or supply chains that need more resources? 
  • What would you adjust about our prioritization process? 
  • Are there products or supply chains that are just too risky for us to source?
  • What other departments need to be involved? 

Review human rights best practices and trends 

• Keep up to date on best practices in HRDD, traceability, and broader due diligence through platforms such as RISE, published articles and reports, webinars, and engagement with collaborators. 
• Research, periodically, changing legal requirements as well as evolving demands from social advocacy groups and other supply chain partners.

• A Step by Step Guide to Monitoring and Evaluation from EVALOC
• Monitoring & Evaluation: Some Tools, Methods & Approaches from World Bank

Tips

• Involve internal stakeholders and departments when revising or developing new metrics, which will cultivate buy-in across the company and ensure metrics are well understood.  
• Leverage expertise from external organizations and advisors (such as FishWise) that specialize in this work to assess the effectiveness and quality of your supply chain initiatives. When evaluating outside support, consider the group’s experience working with industry and across supply chains, specifically in the area of human rights.  
• Consult with actors across your supply chain that participated in your HRDD process when you assess effectiveness. It is common for corporate leadership to have a limited view of the realities in other parts of the supply chain. 

Example

Tool: Global Health Partnership Template

This template is a straightforward tool for developing a monitoring and evaluation program. The template includes steps to help you work through the data and evaluation process for your HRDD goals, beginning with context, such as: the sources of information, the baseline state of your HRDD program, data-gathering methods and data use, costs, and frequency and time frames for monitoring data collection.

To apply this template for the seafood industry, please see this example.